Recent Enhancements and Services

Happy New Year! As we reflect on the past year, we want to thank you, our valued clients for your loyalty to ShOvation! In order to serve you better, we are constantly improving our platform by listening to your feedback and implementing cutting edge technology! These enhancements will improve your ticketing experience and that of your patrons who are purchasing tickets.
New Enhancements and Services
  • Updated website – more detailed information about our services and more options: use our box office or request a custom box office.
  • HTML Print at Home ticket  This allows more client customization than ever before! You can add advertisements or other photos to your print at home tickets. Tickets are issued as an HTML link to the patron. This means that when exchanges are made (based on your customer service policy), the HTML link is updated real time and delivery errors are eliminated because there is no need to resend tickets. Results in decreased user error on day of show and increased revenue potential with advertising opportunity.
  • Responsive mobile design during the ticket purchase process. Results in decreased checkout times and increased ticket purchases.
  • Streamlined checkout process Provides visual cues to guide patrons: 1) Delivery Method, 2) Payment 3) Complete Order. Each step receives a green checkmark when complete and reduces the number of clicks to purchase tickets on a single page. Our well-designed eCommerce store is important in increasing the number of shopping carts that become completed orders.
  • Guest checkout option For orders that make a payment, even faster checkout with fewer clicks than our streamlined checkout process. (Please note that patrons receiving comp tickets only with a code must use the regular checkout method so you have a full profile on those receiving free tickets only.)
  • Pricing code restriction Limits the number of discounted, comp and other types of tickets that any one patron can receive during the entire online sale period. Some of the benefits of pricing code restriction are the ability to easily administer promotions, preserve higher-value inventory, and offer tickets to patrons fairly.

At this time, we are setting up recital and event box offices for new and existing clients. Are you ready to have your studio, school or organization start selling tickets? Would you like a ticket revenue analysis and suggestions on how to earn more money with your events? ShOvation can assist you in increasing your ticket revenue and set up an event ticketing page very quickly in a few simple steps. Set up is just 2 business days once we receive all your event information (when you use Our Box Office).

We look forward to hearing from you to answer any questions and begin setting up your organization’s online box office! Our system is customizable to meet your unique needs and our award-winning team is eager to serve you and increase your revenue!

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